The Charter allows you to be informed about the origin and use of the browsing information processed by CELLENZA in connection with your visit to the Site.
1. Processing of personal data
1.1. Identity of the data controller
The Site is published by CELLENZA, a simplified joint stock company with variable share capital, registered in the Nanterre Trade and Companies Register under no. 529 602 161, whose registered office is located at 16 place de l’Iris Esplanade Business Centre, Tour CB21, 92400 Courbevoie, France, represented by Mr. Arnaud Hego.
Telephone: 01 45 63 14 29 (price of a local call)
Intracommunity VAT number: FR 09 402 003 404 00025
1.2. Type of personal data collected
CELLENZA reminds you that personal data is any information relating to a natural person who is identified or can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to him or her (hereinafter referred to as “Personal Data”).
Thus, accessing and using the Site does not require the provision of Personal Data. However, you may be asked to transmit your Personal Data when browsing the Site, or when filling in forms (contact, recruitment, etc.).
The Personal Data collected is then stored by CELLENZA in an automated file.
The mandatory personal data requested by CELLENZA are
Business telephone number,
CELLENZA informs you that Personal Data may be collected automatically based on your actions on the Site.
You agree to provide current and valid Personal Identification Data as part of the information requested on the Site and warrant that you will not make any false statements or provide any incorrect information.
1.3. When may your Personal Information be collected?
Your Personal Information may be collected in the following cases:
- Contact form,
- Downloading a resource (white paper, infographic, case study, video, etc.)
- Feedback form on a resource (white paper, infographic, case study, video, etc.),
- Event registration form,
- Recruitment form.
1.4. Recipients of Personal Data
The Personal Data you provide on the Site is intended for :
- CELLENZA, and in particular the persons in charge of the Marketing Resources Department, the Sales Department, the Human Resources Department, the departments in charge of customer relations, the administrative departments, the logistics and IT departments, and
- CELLENZA’s subcontractors and service providers, with the proviso that the contract between these subcontractors/service providers and CELLENZA as the data controller must contain a reference to the obligations of the subcontractors/service providers with regard to the protection of the security and confidentiality of the data.
1.5. Purposes of the processing of personal data
The compulsory or optional nature of the information requested is indicated by an asterisk at the time of collection. Mandatory personal data are those that are strictly necessary for the processing of your requests; optional personal data collected by CELLENZA are intended to get to know you better and thus improve your browsing experience on the Site.
The data collected will be stored in CELLENZA’s files and will be processed by computer in order to allow CELLENZA to :
- send you newsletters,
- send you resources (white papers, articles, invitations to events, etc.)
- conduct recruitment operations,
- to offer you training courses,
- to carry out statistical studies and marketing analyses in relation to your use of the Site,
- to carry out audience measurement and viewing of the various contents by country,
CELLENZA may communicate to its partners statistical analyses of the audience and the viewing of content. The analyses thus communicated will be anonymous and will simply show the number of views, within a country and over a given period of time, of certain content appearing on the Site.
1.6. Country of destination of Personal Data
CELLENZA ensures that the Personal Data is located in countries offering an adequate level of protection either because it complies with the provisions of the EU Regulation 2016/679 or the amended Data Protection Act, or because it is recognized as adequate by the European Union.
In the event that CELLENZA transfers Personal Data to countries that do not offer levels of protection equivalent to the level of protection afforded to Personal Data in the European Union, CELLENZA undertakes to regulate this transfer by signing standard contractual clauses established by the European Commission.
1.7. Protection of Personal Data
CELLENZA is committed to collecting your personal data in a manner that is :
- within the strict framework of the purposes for which it is collected,
- for the period of time required for the processing.
CELLENZA undertakes to take all technical and organisational measures to protect the Personal Data processed, to ensure its security and confidentiality, and to prevent it from being distorted, damaged or communicated to unauthorised third parties.
1.8. Rights of access, rectification and opposition to personal data
Upon written request, you may access your Personal Data, request that it be amended or corrected, or request that it no longer be included in the CELLENZA database.
Under the right of access, you are entitled to request that CELLENZA disclose your Personal Data in an accessible form in accordance with Article 39 of the Data Protection Act. You may also obtain confirmation that your Personal Data is or is not being processed. Finally, you may obtain communication in the same form of the purposes of the processing, the categories of Personal Data processed and the recipients to whom the Personal Data are communicated.
The right of rectification gives you the right to demand that CELLENZA rectify, complete, update or delete your Personal Data if it is inaccurate, incomplete, ambiguous or out of date.
The right to object gives you the right to object, free of charge and at your discretion, to the use of your Personal Data by CELLENZA for any purpose.
In order to exercise the above rights, please send your request by e-mail to the following address: firstname.lastname@example.org. CELLENZA undertakes to process requests to exercise these rights within a maximum of one (1) month from receipt, which may be extended to two (2) months depending on the complexity and number of requests.
1.9. Retention of Personal Data
CELLENZA shall retain your Personal Data for as long as is necessary for the purposes of collection. In any event, your Personal Data is stored for the following maximum periods:
- management of your requests for information: 3 years from the date of collection,
- management and follow-up of customer relations: 3 years from the end of the commercial relationship,
- management of your subscription to the newsletter: until you unsubscribe,
- management of operations relating to prospecting: 3 years from the date of collection,
- preparation of commercial statistics: 13 months from the first deposit in your terminal,
- management of your requests for access, rectification and opposition rights: 3 years from your request,
- management of recruitment: 2 years after the last contact with the candidate.
2.1 What is a “cookie”?
A cookie or “tracer” is a small computer file deposited and read when you consult our Site or our application, regardless of the type of terminal used, such as a computer or a smartphone.
The use of these tracers is subject to your consent if they are not strictly necessary for the operation of our Site or if their purpose is not limited to audience measurement.
2.2 What cookies does Cellenza use?
2.2.1 Technical and functional cookies
These cookies allow us to provide you with services adapted to your navigation and to offer you the main features of the Site. Cellenza may use the following cookies:
|Type of cookie||Function(s)|
|Technique||Pardot : marketing automation tool that records in your cache files information related to your navigation and the data you fill in on our contact forms.|
2.2.2 Analytical/audience measurement cookies
These cookies enable us to obtain information about the number of visitors to our Site and to analyse data related to traffic. These statistics allow us to detect navigation problems and thus optimize your navigation and reading experience. Cellenza may use the following analytical cookies:
|Type de cookie||Fonction(s)|
|Analytique||Analytique Google Analytics : outil de mesure de performance des sites Cellenza.|
|Analytique||Riveted : mesure l’audience du site en temps réel.|
2.3 Tracking cookies
These are cookies that enable us to track your behaviour and navigation in order to improve our marketing strategy and to offer you appropriate services. CELLENZA may use the following tracking cookies:
|Type de cookie||Function(s)||How to remove Cookies|
|Follow-up||Blog navigation||Pardot : marketing automation tool that stores browsing information in your cache files|
|Follow-up||Identify the use of the contact form||Pardot : marketing automation tool that stores in your cache files the information related to the data you fill in on our contact forms.|
|Follow-up||Identify white paper downloads||Pardot : marketing automation tool that stores in your cache files the information related to the data you fill in on our contact forms.|
|Follow-up||Identify video views||Pardot : marketing automation tool that stores browsing information in your cache files|
2.3.1 Advertising cookies
These cookies are used by CELLENZA or its business partners to provide you with targeted advertising based on your browsing habits and profile. CELLENZA may use the following advertising cookies:
|Type de cookie||Fonction(s)||Modalités de retrait des Cookies|
|Publicitaire||Ciblage publicitaire sur les réseaux sociaux||LinkedIn Ads : un pixel LinkedIn Ads est déposé sur les sites Cellenza afin de mesurer la performance de nos campagnes publicitaires.|
|Publicitaire||Ciblage publicitaire sur votre moteur de recherche||Google Ads : un pixel Google Ads est déposé sur les sites Cellenza afin de mesurer la performance de nos campagnes publicitaires.|
2.3 How long are cookies used?
2.4 How to accept and deactivate Cookies?
Your prior consent is required before the installation of certain cookies.
Thus, on your first visit to the Site, a “Cookies banner” appears on the access page which allows you to accept all the families of cookies, to refuse them, or to personalise your choices. Clicking on “I choose” will allow you to make your choices. You can access the cookie choice manager at any time by clicking on the cookies button at the bottom left of your screen
Uninstalling a cookie or objecting to the installation of cookies on your devices may alter your browsing experience and prevent you from taking advantage of certain services on the Site.
Cookie instructions for the most commonly used browsers and tools installed on Cellenza sites are available via the following links:
Google Ads : https://policies.google.com/technologies/ads?hl=fr
Salesforce/Pardot : https://www.salesforce.com/fr/company/privacy/full_privacy/
LinkedIn Ads : https://fr.linkedin.com/legal/cookie-policy?
If you would like more information on cookie control tools, please visit the following link: : www.cnil.fr/vos-droits/vos-traces/les-cookies